c2c User – Unofficial Help for Rail Passengers
c2c User – Unofficial c2c Rail Advice
c2cuser.co.uk is the unofficial site offering help and advice to users of the c2c rail service between Shoeburyness and London Fenchurch Street
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The c2c rail line runs from London’s Fenchurch Street to Shoeburyness in Essex. Stations served include: Thorpe Bay, Southend East, Southend Central, Westcliff-on-Sea, Chalkwell-on-Sea, Leigh-on-Sea, Benfleet, Pitsea, Basildon, Laindon, West Horndon, Stanford-le-Hope, East Tilbury, Tilbury Town, Grays, Chafford Hundred, Ockendon, Purfleet, Rainham, Dagenham Dock, Upminster, Barking and Limehouse.
c2c Timetable and Prices
If you need to find out the times of c2c trains, you can use the online timetable search offered by one of the following two companies:
- thetrainline.com
- RailEasy (use the tool on the right)
Check the c2c train times and prices using this handy tool from thetrainline:
Book tickets with c2c
You can buy tickets on the day of travel from the c2c stations, but if you’re able to book in advance, or your travelling from a long distance, you may be able to save by pre-booking online.
Try ticket brokers thetrainline.com, or RailEasy
c2c contact information
| custrel@c2crail.co.uk email@wagnrail.co.uk Ken.Worland@wagnrail.co.uk |
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| Tel | General: 08457-678 765 (Mon-Fri 0800-2000, Sat 0800-1400) Customer services: 0845 601 4873 (Mon-Fri 0830 to 1730). Also 01702-357 889 Helpline: 01702-357640 Season tickets: 08457-444422 Lost Property: 01702-357699 |
| Fax | 01702-357819 |
| Post | c2c Customer Services, Station Road, Cambridge CB1 2JWc2c, Central House, Clifftown Road, Southend-on-Sea SS1 1AB |
| Web | c2c Homepage Live c2c Travel updates BookLive Departures Board – Departures from Fenchurch Street c2c Timetable |
c2c history
Until July 2000, c2c Rail was known as LTS Rail (Standing for London, Tilbury and Southend).
In May 1996, LTS Rail entered the private sector. The LTS line dates back to 1855. Southend Station (now Southend Central), opened in 1856 with a steam service to London via Tilbury.
Other useful
contacts
| Southend Rail Travelers Association |
The Southend-on-Sea Railway Travelers’ Association (SRTA) meets monthly to discuss issues relating to c2c services. Membership is £2 a year, or £5 for 3 years, which includes a newsletter. Current campaigns include better information for travelers and more frequent updates to the c2c website. To become a member, send a cheque payable to Southend Railway Travelers Association, to: Julia Bannister, 2 Picketts Close, Leigh-on-Sea, Essex SS9 4HP |
| Thurrock Rail User’ Group | Representing Stanford-le-Hope via Rainham and Chafford Hundred Thurrock Rail Users’ Group, PO Box 299, Grays RM17 6XQ Contact: Pauline Cridland, Liaison Officer trug@btopenworld.com |
| Rainham Rail User’ Group |
Susan Waters, 39 Mygrove Gardens, Rainham, Essex RM13 9QT |
| Rail Passenger’s Committee |
Eastern regional branch of the national rail user’s committee. Covers c2c. Worth checking their news section regularly. |
| National Rail information |
08457 484950 |
Related sites
| Thetrainline timetable |
 Online timetable, plus ability to search for the fastest or the cheapest route between UK rail stations.Pre-order tickets (no commission or postage costs!) for online savings. |
| Southend Travel | Information for travelling Southenders |
| Rail travel news | Information on receiving updated train travel information, including free tube news on your mobile |
c2c News | Visit Southend | Southend by Rail
Please note that this site is not affiliated to c2c in any way.
For the past month, c2c’s online ticket purchase facility has been offline due to an alleged “computer upgrade”; I need to buy a “flexi-season” because I work zero-hours and never know from one day to the next whether I will be working tomorrow so cannot buy a normal season ticket; without the flexi-season I am forced to buy an “anytime return” every day that I am working, along with everyone else; this means I have to queue for an hour every morning; and that is when there is someone in the ticket office! The Ticket Machine runs out of tickets within MINUTES of the station opening, because THOUSANDS of people use the station every day (they work at Amazon’s warehouse).