OK – Technically, this isn’t a news story worthy of inclusion on southendnews.co.uk, but it’s our site, so we can bend the rules to vent a little.
My mission today was to take back a faulty Joggler to the o2 store in Southend – you know – the one that’s been on the High Street for years near the corner of Clifftown Road.
This is what I found.
So, I checked the o2 website on my mobile, in case it’d moved. No… it should be there – 91-93 High Street, Southend-on-Sea. But it wasn’t. So I called the number listed, 01702-432077, but no answer.
Very helpful girl in a nearby shop told me they’d closed down, and as there was no “we’ve moved” sign… looked to be the case. What was an o2 shop now seems to be a closed unit with old computer monitors, junk, and “space to let” signs in the window.
So – A call to o2. No – it’s definitely there, I was told, and I should go to o2.co.uk for a map. They were adamant that 91 High Street, the empty shop I was at, was right in front of me, and still a going concern.
About to give up, I thought I’d try some local knowledge, and put in a call to o2 Basildon. Steve, nice chap, informed me that the shop’s moving – and should be back next week, close to Clintons. At least someone at o2 has a clue!
So now I know… And hopefully, so does anyone else looking for o2 in Southend in the next few weeks…
o2 – They’re better, connected, apparently…